bee2.ioSupport

Support

Provider: bee2.io LLC · [email protected]

Support for the bee2.io apps for Mac. We answer email, usually within two business days.

Contact

Email [email protected]. Please include the app name, the version shown in its Settings or About panel, and your macOS version.

Common questions

Where is my data?

Every Mac app is local-first. Your library, media and exports stay on your Mac, in the app's own container or in a folder you choose. There is no account, no sign-in, no server and no analytics.

How do I restore a purchase?

Open the app's Packs section and choose Restore Purchases. Purchases are one-time and non-consumable, tied to your Apple Account, so they restore on any Mac signed in to that account.

Can I try a pack before buying?

Yes. Every pack has a bounded interactive sample that opens the real workspace with disposable sample data. A sample never touches your real library, and its data is deleted when you close it.

Do the Mac apps show ads?

No. They contain no advertising, no ad SDK, no tracking and no telemetry. They ship without the network entitlement, so they make no connections of their own. Purchases go through Apple's App Store.

How do I delete everything an app stored?

Each app has a delete-all-data control in Settings. Removing the app also removes its container.

App privacy policies and terms