bee2.ioSupport

Support

Provider: bee2.io LLC · support@bee2.io

Support for bee2.io apps on iPhone, Android, and Mac. We answer email, usually within two business days.

Contact

Email support@bee2.io. Please include the app name, the version shown in its Settings or About panel, your device platform, and its operating-system version.

Common questions

Where is my data?

Data practices vary by app and platform. Use the app's Privacy Policy and Terms for the authoritative details, or contact support with the app name and platform.

What do the Mac apps do with data?

Every Mac app is local-first. Your library, media and exports stay on your Mac, in the app's own container or in a folder you choose. There is no account, no sign-in, no server and no analytics.

How do I restore a Mac purchase?

Open the app's Packs section and choose Restore Purchases. Purchases are one-time and non-consumable, tied to your Apple Account, so they restore on any Mac signed in to that account.

Can I try a Mac pack before buying?

Yes. Every pack has a bounded interactive sample that opens the real workspace with disposable sample data. A sample never touches your real library, and its data is deleted when you close it.

Do the Mac apps show ads?

No. They contain no advertising, no ad SDK, no tracking and no telemetry. They ship without the network entitlement, so they make no connections of their own. Purchases go through Apple's App Store.

How do I delete everything an app stored?

Each app has a delete-all-data control in Settings. Removing the app also removes its container.

Mobile app support

For iPhone or Android support, include the app name, app version, device model, operating-system version, and a short description of what happened. These published app pages identify the relevant product:

Mac app privacy policies and terms